Assemble the project team Clarify project goals and success criteria Detail Project Scope Review existing business processes Identify gaps
Phase 1 – Planning
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Category: Our approach
Phase 2 – Design – Conference Room Pilot
Train project team Identify transaction flows Map data conversion cycle Evaluate and design system enhancements and/or customised requiremen
Phase 3 – Configuration and Development
Complete Configuration Complete Customisations Complete data scrubbing and conversion Perform User testing
Phase 4 – Training
User training – train-the-trainer Risk Analysis Change management Readiness Assessment
Phase 5 – Go Live
Contingency Plan Help Resources User Adaption
Phase 6 – Evolution
Stablise and Optimise Benchmark Reviews Process Refinement ROI Measurements